All Systems Operational

About This Site

Introducing our new status page, where you can easily stay informed about the latest updates and maintenance on our service. Check it out to see real-time information on system uptime, current incidents, and planned maintenance. Never miss a beat with our status page, your one-stop shop for all things service-related. Please note that we rely on many third party services to provide you with the best experience. While we will try and mitigate outages or downtime, we apologize for any inconvenience in advance if our providers have outages.

Internet & WIFI Operational
90 days ago
100.0 % uptime
Today
San Diego Operational
90 days ago
100.0 % uptime
Today
Carlsbad Operational
90 days ago
100.0 % uptime
Today
Pacific Beach Operational
90 days ago
100.0 % uptime
Today
Splash Pages Operational
RADIUS Servers Operational
Mission Valley Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
Brivo Operational
SWITCH Mobile Access Operational
Member Portal, Website, Online Services Operational
90 days ago
100.0 % uptime
Today
Downtown Works Website Operational
90 days ago
100.0 % uptime
Today
Helpdesk Operational
Support/Ticketing Portal Operational
Member Portal Operational
Mail Management Portal (PilotoMail) Operational
ezeep Platform Operational
Payment Processing Operational
Online Forms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Completed - The scheduled maintenance has been completed.
Aug 20, 23:01 PDT
Verifying - Verification is currently underway for the maintenance items.
Aug 20, 22:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 21:03 PDT
Scheduled - We are performing scheduled maintenance to improve our Wi-Fi services. During this time, you may experience brief interruptions or see certificate issues when connecting to Wi-Fi.

We expect the maintenance to be completed during this window and appreciate your patience.

Aug 20, 08:06 PDT

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.