All Systems Operational

About This Site

Introducing our new status page, where you can easily stay informed about the latest updates and maintenance on our service. Check it out to see real-time information on system uptime, current incidents, and planned maintenance. Never miss a beat with our status page, your one-stop shop for all things service-related. Please note that we rely on many third party services to provide you with the best experience. While we will try and mitigate outages or downtime, we apologize for any inconvenience in advance if our providers have outages.

Internet & WIFI Operational
90 days ago
99.91 % uptime
Today
San Diego ? Operational
90 days ago
99.93 % uptime
Today
Carlsbad ? Operational
90 days ago
99.95 % uptime
Today
Pacific Beach ? Operational
90 days ago
99.8 % uptime
Today
Splash Pages ? Operational
90 days ago
100.0 % uptime
Today
RADIUS Servers Operational
90 days ago
99.89 % uptime
Today
Access Control Operational
90 days ago
99.74 % uptime
Today
Brivo Operational
90 days ago
99.74 % uptime
Today
Nexkey Operational
SWITCH Mobile Access Operational
Member Portal, Website, Online Services Operational
90 days ago
99.98 % uptime
Today
Downtown Works Website ? Operational
90 days ago
99.98 % uptime
Today
Member Portal ? Operational
90 days ago
99.98 % uptime
Today
Downtown Works Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
ezeep Platform ? Operational
90 days ago
99.96 % uptime
Today
Payment Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Resolved - This incident has been resolved.
Jan 26, 11:11 PST
Monitoring - Power has been restored and we are monitoring the results closely.
Jan 26, 11:02 PST
Update - SDG&E is attempting to restore power to affected communities.
Jan 26, 10:15 PST
Identified - There is currently a power outage affecting our Downtown location. For more outage information please visit sdge.com/outagemap.
Jan 26, 10:14 PST
Jan 25, 2023
Resolved - All ezeep services have been restored.
Jan 25, 00:10 PST
Monitoring - ezeep services are currently experiencing issues. For more information please visit status.ezeep.com
Jan 25, 00:01 PST
Jan 24, 2023

No incidents reported.

Jan 23, 2023
Completed - All offices have been switched to the new access control system. Entrance doors will continue to use Nexkey as we await an additional part from the manufacturer.
Jan 23, 14:28 PST
Scheduled - We will be removing and replacing the Nexkey platform in Carlsbad. All access operations will be completely switched over to the new SWITCH app.
Jan 16, 17:44 PST