All Systems Operational

About This Site

Introducing our new status page, where you can easily stay informed about the latest updates and maintenance on our service. Check it out to see real-time information on system uptime, current incidents, and planned maintenance. Never miss a beat with our status page, your one-stop shop for all things service-related. Please note that we rely on many third party services to provide you with the best experience. While we will try and mitigate outages or downtime, we apologize for any inconvenience in advance if our providers have outages.

Internet & WIFI Operational
90 days ago
99.99 % uptime
Today
San Diego ? Operational
90 days ago
100.0 % uptime
Today
Carlsbad ? Operational
90 days ago
100.0 % uptime
Today
Pacific Beach ? Operational
90 days ago
100.0 % uptime
Today
Splash Pages ? Operational
RADIUS Servers Operational
Mission Valley ? Operational
90 days ago
99.98 % uptime
Today
Access Control Operational
Brivo Operational
SWITCH Mobile Access Operational
Member Portal, Website, Online Services Operational
90 days ago
100.0 % uptime
Today
Downtown Works Website ? Operational
90 days ago
100.0 % uptime
Today
Member Portal ? Operational
90 days ago
100.0 % uptime
Today
Downtown Works Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
ezeep Platform ? Operational
Payment Processing Operational
Mail Management Portal (PilotoMail) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - This incident has been resolved.
Jul 1, 01:07 PDT
Update - Systems have come online and we will continue to monitor for any additional outages.
Jun 30, 18:36 PDT
Monitoring - There is currently an unplanned power outage in Mission Valley affecting all our systems. For more information visit sdge.com/outages
Jun 30, 18:20 PDT
Jun 30, 2025
Resolved - This has been resolved and no further issues reported.
Jun 30, 18:19 PDT
Monitoring - A fix has been applied to the credential claiming processor. SWITCH is working through a test plan. We will have another update the morning of June 19, 2025.
Jun 18, 18:36 PDT
Identified - The Switch™ Tech system is currently experiencing issues with their backend systems. This outage is currently impacting the ability for users to claim credentials. The issue has been identified and they are currently working on a solution.
Jun 18, 13:51 PDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.