Elevated Brivo Mobile Pass Errors

Incident Report for Downtown Works

Resolved

This incident has resolved and we will continue to monitor the situation.

Posted Nov 02, 2023 - 13:22 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 02, 2023 - 13:16 PDT

Identified

Brivo has identified the issue and are now working towards mitigating.

Posted Nov 02, 2023 - 12:01 PDT

Update

Brivo has confirmed an issue with Brivo Mobile Pass experiencing issues. They are currently investigating the root cause.

Posted Nov 02, 2023 - 10:48 PDT

Investigating

We're receiving reports of users having issues with Brivo Mobile Pass.

Posted Nov 02, 2023 - 10:02 PDT

This incident affected: Access Control (Brivo).