All Systems Operational

About This Site

Introducing our new status page, where you can easily stay informed about the latest updates and maintenance on our service. Check it out to see real-time information on system uptime, current incidents, and planned maintenance. Never miss a beat with our status page, your one-stop shop for all things service-related. Please note that we rely on many third party services to provide you with the best experience. While we will try and mitigate outages or downtime, we apologize for any inconvenience in advance if our providers have outages.

Internet & WIFI Operational
90 days ago
100.0 % uptime
Today
San Diego ? Operational
90 days ago
100.0 % uptime
Today
Carlsbad ? Operational
90 days ago
100.0 % uptime
Today
Pacific Beach ? Operational
90 days ago
100.0 % uptime
Today
Splash Pages ? Operational
RADIUS Servers Operational
Mission Valley ? Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
Brivo Operational
SWITCH Mobile Access Operational
Member Portal, Website, Online Services Operational
90 days ago
100.0 % uptime
Today
Downtown Works Website ? Operational
90 days ago
100.0 % uptime
Today
Member Portal ? Operational
90 days ago
100.0 % uptime
Today
Downtown Works Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
ezeep Platform ? Operational
Payment Processing Operational
Mail Management Portal (PilotoMail) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Resolved - This incident has been resolved.
Oct 14, 11:52 PDT
Monitoring - We have identified an issue with our Splash pages and reverted a change we made yesterday. We will continue to monitor.
Oct 9, 09:12 PDT
Investigating - We are currently investigating issues with our Splash pages not loading correctly.
Oct 9, 09:03 PDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025