All Systems Operational

About This Site

Introducing our new status page, where you can easily stay informed about the latest updates and maintenance on our service. Check it out to see real-time information on system uptime, current incidents, and planned maintenance. Never miss a beat with our status page, your one-stop shop for all things service-related. Please note that we rely on many third party services to provide you with the best experience. While we will try and mitigate outages or downtime, we apologize for any inconvenience in advance if our providers have outages.

Internet & WIFI Operational
90 days ago
99.99 % uptime
Today
San Diego Operational
90 days ago
100.0 % uptime
Today
Carlsbad Operational
90 days ago
99.96 % uptime
Today
Pacific Beach Operational
90 days ago
100.0 % uptime
Today
Splash Pages Operational
RADIUS Servers Operational
Mission Valley Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
Brivo Operational
SWITCH Mobile Access Operational
Member Portal, Website, Online Services Operational
90 days ago
100.0 % uptime
Today
Downtown Works Website Operational
90 days ago
100.0 % uptime
Today
Downtown Works Helpdesk Operational
90 days ago
100.0 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
Mail Management Portal (PilotoMail) Operational
Online Forms Operational
ezeep Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 21, 2026

No incidents reported today.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Resolved - Brivo applications are currently performing normally. They will continue to monitor the situation. More information is available here: https://status.brivo.com/.
Jan 12, 14:59 PST
Identified - Brivo has identified the issue and is working on resolving the issues. More information is available here: https://status.brivo.com/.
Jan 12, 12:31 PST
Investigating - Brivo is currently investigating an outage with their application, API, and mobile apps. More information is available here: https://status.brivo.com/.
Jan 12, 09:35 PST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.