All Systems Operational

About This Site

Introducing our new status page, where you can easily stay informed about the latest updates and maintenance on our service. Check it out to see real-time information on system uptime, current incidents, and planned maintenance. Never miss a beat with our status page, your one-stop shop for all things service-related. Please note that we rely on many third party services to provide you with the best experience. While we will try and mitigate outages or downtime, we apologize for any inconvenience in advance if our providers have outages.

Internet & WIFI Operational
90 days ago
100.0 % uptime
Today
San Diego ? Operational
90 days ago
100.0 % uptime
Today
Carlsbad ? Operational
90 days ago
100.0 % uptime
Today
Pacific Beach ? Operational
90 days ago
100.0 % uptime
Today
Splash Pages ? Operational
RADIUS Servers Operational
Mission Valley ? Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
Brivo Operational
SWITCH Mobile Access Operational
Member Portal, Website, Online Services Operational
90 days ago
100.0 % uptime
Today
Downtown Works Website ? Operational
90 days ago
100.0 % uptime
Today
Member Portal ? Operational
90 days ago
100.0 % uptime
Today
Downtown Works Helpdesk ? Operational
90 days ago
100.0 % uptime
Today
ezeep Platform ? Operational
Payment Processing Operational
Mail Management Portal (PilotoMail) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - We will continue to monitor the situation, but all systems appear to be online and stable.
Mar 19, 14:07 PDT
Monitoring - We have been notified by our primary provider that they are experiencing technical issues with their equipment, which may be causing intermittent WiFi outages. We have routed all traffic to our secondary circuit to avoid any additional or unforeseen interruptions. Our team is actively monitoring the situation and working with the provider to resolve the issue as soon as possible.

We appreciate your patience and will provide further updates as we receive more information.

If you are experiencing persistent connectivity issues, please reach out to support@downtownworks.com.

Mar 19, 12:07 PDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.